Cutting Supplement Ship Times From Four Days to One

Northbeam was packing every order in-house. As monthly volume passed 6,000 units, orders placed on a Friday often did not leave until the following Wednesday. Expiration dates were tracked on a spreadsheet, so older lots regularly shipped after newer ones — triggering customer complaints and two near-miss Amazon compliance flags.

• No FIFO rotation on dated inventory
• Poly bagging and suffocation labels applied inconsistently
• Founder spending roughly 20 hours a week in the warehouse

We onboarded Northbeam across two weeks, receiving their existing inventory and rebuilding it as lot-tracked SKUs.

• Lot and expiry control. Every receipt is booked against a lot number with an expiry date, and picks default to oldest-first.
• Compliant prep. Poly bagging, suffocation warnings and expiration labeling standardized against Amazon and retailer requirements.
• Same-day cutoff. Orders received before 2pm CT ship the same business day.
• Bundle kitting. Their three-month starter kit became a single sellable unit rather than a hand-assembled order.

Within the first full month, average dispatch time fell from 4.1 days to 0.8 days and expiry-related returns went to zero. The founder stepped out of daily operations entirely and used the recovered time to launch two new SKUs.